Valued care in mental health: Improving for excellence


Many mental health service providers around England are meeting complex challenges with exceptional innovation, energy and creativity. We have drawn on this experience, skill and expertise to develop a national model to support continuous improvement in service delivery.

This practical resource offers experience from those that have travelled the journey already, in the hope of supporting and encouraging other mental health trusts or any healthcare provider wishing to improve its services. 

We initially partnered with nine mental health trusts who are at different stages of their improvement journeys to create a sustainable model that reflects the challenges and the lessons learned from setbacks, as well as from successful innovations and improvements. We are delighted that additional mental health trusts and other stakeholders are continuing to contribute their learning and expertise. 

Our experience is that working alongside those who use services, their families and carers is the starting point and priority throughout any improvement journey and this resource reflects this co-productive philosophy throughout.

Valued care in mental health: Improving for excellence PDF, 10.8 MB

We believe there is a world-class model for mental health service delivery in England, the problem is that different bits of it are in different organisations. This resource provides examples of good practice which if brought together would deliver to this standard right across the whole delivery system.

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