Providers rising to the challenge


Showcasing some innovative work by NHS providers in under five minutes.

Improving access to urgent and emergency care

An A&E success story at Luton and Dunstable University Hospital NHS Foundation Trust

Staff at the trust explain how they invested in space, resource, technology and leadership to improve urgent and emergency care for their patients by looking at how the whole hospital performs and works with other organisations.

Reducing waiting times

Improving patient flow at Cambridge University Hospitals NHS Foundation Trust

Hear how staff at the trust managed to reduce waiting times by improving patient flow, focusing on the model of emergency care in A&E and reducing length of inpatient stay.

Changing culture to improve patient experience

How Frimley Health NHS Foundation Trust transformed a hospital's culture

Find out how clinical leadership, learning from serious incidents and embedding trust values helped improve the quality of patient care and experience, and reduce waiting times and bureaucracy at Heatherwood and Wexham Park Hospitals NHS Foundation Trust, after it was acquired by Frimley Health NHS Foundation Trust in October 2014.

Improving quality of care and outcomes for patients

Quality improvement at East London NHS Foundation Trust

Staff at East London NHS Foundation Trust explain how introducing incremental changes through a quality improvement programme has helped to improve quality of care and outcomes for patients.

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